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How do we serve for customer ?

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As the leader and pioneer of China's vacuum cooler.

Wajia is always devoted to finding the best precooling solution for harvested products . and meet  the  needs  of growers to develop reliable solutions for postharvest  of  fruits  and  vegetables . 

Wanjia has accumulated rich experience in equipment manufacturing and build a number of high-quality talents in the rapid development of the company. The service is the lifeline of the enterprise . ou service has won users base on solving the practical problems for the users. We have formed a perfect, high-quality and fast service system, including technicians, service locations,  service response time, and other service contents . 

Product Warranty and Warranty Description :

a,The supplied equipment is provided with a one-year free warranty.

b,Wanjia provides technical services: all lifelong technical services, regular inspection services and technical training and 7x24 hours consulting services.


Technical Support and Service Principles

Adhere to the "user first" principle.

we always adhere to the "customer first, quality, reliable, applicable" service principles base on our company's consistent quality management policy, to ensure provide to users with perfect precooling solution and technical support.

Technical support and service objectives

a,100% Customer satisfaction.

b,Provide users with complete, timely and perfect after-sales service, eliminating the worries of users and minimizing the risk when users experiencing equipment.